1.0 Introduction to Housekeeping

1.1 Housekeeping in the 21st Century?

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In the past, housekeeping was reserved for only the wealthiest of people. But, times are changing. People are busier than ever and really need the support of a housekeeper—not just a cleaner.

Clients are time poor and they need more help than just cleaning.

By the end of each shift you should have:

  • Cleaned
  • Tidied
  • Done Laundry (if required)

After all, clients ask you to work in their home so they don't have to take care of home chores themselves. If you do not do a thorough job they will likely fire you.


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1.2 What Is A Housekeeper?

A housekeeper does not just clean & sanitise surfaces in the home. A housekeeper is employed to complete any routine or specific chores that may need to be done and may, therefore, be asked to:

 Wash and dry clothes

Wash and dry clothes

 Do Ironing

Do Ironing

 Fold Clothes

Fold Clothes

 Clean all surfaces

Clean all surfaces

 Put clothes and linen away

Put clothes and linen away

 Change Linen

Change Linen

High-quality housekeepers are efficient and thorough. They know what needs to be done, can make decisions on-the-go, and can adapt to weekly routine changes.  You may not need to do all of the above chores in every home, but you should be comfortable and able to complete them, if requested.

“A lot of people think that housekeeping is an easy job. We know that it is not. It’s repetetive, demanding, and often lonely.”